1. General
Delitech Smart Home ("we," "our," or "us") provides smart home products, including smart doorbells, cameras, and accessories. By purchasing or using our products, you agree to these terms and any future updates made on this page.
2. Product information
We make every effort to display accurate product information, images, and specifications. Slight variations in color, design, or packaging may occur due to updates or improvements.
We reserve the right to modify or discontinue any product without prior notice.
3. Pricing & payments
All prices displayed on our website are inclusive of applicable taxes. We accept secure online payments through trusted gateways.
Facing a payment error? Contact our support team right away at delitech2708@gmail.com.
4. Shipping & delivery
We offer free shipping on all orders across India. Delivery times may vary by location — once your product ships, you'll receive tracking details by email or SMS.
Delitech Smart Home is not responsible for delays caused by courier services or unforeseen circumstances.
5. Cancellation & refund
Orders can be cancelled after the confirmation call but before dispatch, for a full refund.
Cancellations are not allowed once the product has been shipped.
Refunds are processed to your original payment method within 5–7 business days. For full details, see our Cancellation & Refund Policy.
6. Warranty & replacement
Every Delitech Smart Home product is covered against manufacturing defects. Facing an issue? Contact support with your order details and product serial number.
Damage caused by misuse, accidents, or improper installation falls outside the warranty.
7. User responsibilities
By using our smart home devices, you agree to:
- Use them only for lawful purposes.
- Avoid tampering, modifying, or reverse-engineering any product or app.
- Keep your login credentials secure and confidential.
8. Data & privacy
We value your privacy. Your personal information and recorded videos are protected and stored securely. For full details, please review our Privacy Policy.
9. Limitation of liability
Delitech Smart Home is not liable for any indirect, incidental, or consequential damages resulting from product misuse, technical failures, or unauthorized access to user data.
10. Governing law
These Terms & Conditions are governed by and interpreted in accordance with Indian law.
Questions about these terms? Reach us any time at the Help Center.
