Term & Condition

Last Updated: October 2025

Welcome to Delitech Smart Home!
By accessing or purchasing from our website delitechsmarthome.in, you agree to comply with the following Terms and Conditions. Please read them carefully before using our products or services.

1. General

Delitech Smart Home (“we,” “our,” or “us”) provides smart home products, including smart doorbells, cameras, and accessories. By purchasing or using our products, you agree to these terms and any future updates made on this page.

2. Product Information

We make every effort to display accurate product information, images, and specifications. However, slight variations in color, design, or packaging may occur due to updates or improvements.
We reserve the right to modify or discontinue any product without prior notice.

3. Pricing and Payments

All prices displayed on our website are inclusive of applicable taxes.
We accept secure online payments through trusted gateways. In case of any payment error, please contact our support team immediately at support@delitechsmarthome.com.

4. Shipping and Delivery

We offer free shipping on all orders across India.
Delivery times may vary depending on your location. Once the product is shipped, you will receive tracking details via email or SMS. Delitech Smart Home is not responsible for delays caused by courier services or unforeseen circumstances.

5. Cancellation and Refund

  • Before Dispatch: Orders can be canceled after confirmation call but before dispatch for a full refund.

  • After Dispatch: Cancellations are not allowed once the product has been shipped.

  • Refunds: Refunds will be processed through the original payment method within 5–7 business days.
    For more details, refer to our Cancellation & Refund Policy.

6. Warranty and Replacement

All Delitech Smart Home products come with a 1-year warranty against manufacturing defects.
If you face any issues, contact our support team with your order details and product serial number.
Damage caused by misuse, accidents, or improper installation is not covered under warranty.

7. User Responsibilities

By using our smart home devices, you agree to:

  • Use them only for lawful purposes.

  • Avoid tampering, modifying, or reverse-engineering any product or app.

  • Keep your login credentials secure and confidential.

8. Data and Privacy

We value your privacy. Your personal information and recorded videos are protected and stored securely.
For detailed information, please review our Privacy Policy.

9. Limitation of Liability

Delitech Smart Home is not liable for any indirect, incidental, or consequential damages resulting from product misuse, technical failures, or unauthorized access to user data.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of India.
Any disputes will be handled in the jurisdiction of Ahmedabad, Gujarat.